Professional Implementation Services That Ensure Successful Deployment

ClientTrack implementation services utilize time-tested project management methodologies to create a measurable plan and ensure success. We use the same process management techniques for major system deployments as well as less imposing system upgrades and expansions. Our staff will work with your team to analyze your processes, create a detailed project plan, manage expectations, and achieve success on time and on budget.

Comprehensive Analysis of Daily Procedures

Implementation starts with a comprehensive analysis of daily procedures. With our “Day-in-the-Life” assessment, we spend hours stepping into the shoes of each of your staff members to understand what they need, how they work, and what matters most to them. We then develop the blueprints to tailor ClientTrack to match your staff’s unique preferences and needs. During the process we provide expertise to help ensure your system is compliant and the processes and work-flows incorporate social service best practices.

Solution Architecture

Once we clearly understand how your organization operates, and assess your goals for the future, our team of solutions engineers and project managers develop a detailed technology road map as part of the implementation process. Communication and collaboration continue as we set goals and milestones as part of the project plan. For us, it’s not just a “to-do” list; it’s a commitment and promise to transition you to a better solution that will allow you to better serve your community.

Implement ClientTrack In 90 Days

During the consulting process we assess your organizational needs and create a road map to implementation. Depending upon your specific needs and the size and scope of the project, we can often implement a baseline ClientTrack solution in as little as 90 days.